null

Shipping & Returns

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

We can only ship to addresses in the contiguous United States. 

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full ounce or pound.

About Me

My name is Suzanne Gunn and I am the Owner and Entrepreneur of Tivona Naturals.
My passion and desires come from wanting to make the world a better place for everyone. It is one of the reasons I changed careers and went into healthcare and dedicated my life to advocating for cancer causes thus beginning my journey into creating Natural products free of toxicities.          
My mission statement is: “To use my gifts to help Strengthen, Inspire, Empower and Motivate everyone to live a purposeful-Intentional life full of love, Passion, Positivity, Abundance and Hope.” Creating Natural soaps and skincare products compels my determination to see the world become a better place for us and our future generations.
For this reason, I have made it my mission to not only create natural soaps and skincare products to transform lives, but to also provide everyone I meet the ability to find their inner strength to overcome any obstacle and go on to find a true wholistic destiny.

Now Offering CPR Classes

Every Wednesday 8:30am - 9:30 am

Every 2nd & 4th Saturday of each month 3:00 pm - 4:00pm

211 West Lexington Avenue

Independence, MO 64050

Call (816) 606-5533 to sign up